Built to Last How a Family-Owned Ace Hardware Franchise Scaled Confidently With BBSI's Support

About Strand Ace Hardware
Growing Pains
Looking for the Right Solution
Finding Strength in Partnership
Advice for Other Business Owners

About Strand Ace Hardware

A family-owned business founded in 1975, Strand Ace Hardware in Escalon, CA has since grown from a single-location mom-and-pop shop to a five-location operation with nearly 200 employees.

As the business expanded, so did the complexity of managing operations, compliance, and human resources. To sustain growth and protect their legacy, they needed to find a strategic partner.

Chris Swanson

President

Strand Ace Hardware

Amanda Swanson

Director of HR

Strand Ace Hardware

Growing Pains

In the early days, with just four employees and one storefront, the Swansons managed the business without significant operational challenges. But new responsibilities emerged as growth accelerated, including employment law, payroll demands, risk exposure, and a need for robust employee benefits.

The complexity of doing business in California particularly created pressure to find a partner that could support their expanding needs.

“When we were starting to grow, I knew that would lead to a lot more to deal with, as far as employees, the state of California, and all the laws and regulations,” Chris said.

Looking for the Right Solution

Strand Ace Hardware was introduced to BBSI through their insurance agent. After learning about the PEO services BBSI offers - from payroll to HR, workers' compensation and health benefits – Chris and Amanda recognized that BBSI could be the partner to help their business scale with confidence. “BBSI was able to provide us and our associates with a 401(k) program, direct deposit, and a whole lot of options we weren’t able to offer on our own,” Amanda said. “When we first learned that we were going to partner with BBSI, it was a relief.”

Finding Strength in Partnership

With BBSI’s support, Strand Ace Hardware was able to offload complex back-office functions, streamline compliance, and implement best-in-class employee benefits. As the business continued to grow, BBSI remained a trusted partner offering not only services, but peace of mind. “They were there when OSHA came in one time,” Chris said. “They make everything easier to run so we can focus on growing the business and not worrying about what's happening behind the scenes.” Today, the Swansons are actively exploring opportunities to expand even further; something they say wouldn’t be possible without BBSI’s guidance and expertise.

“BBSI is one of the main reasons we’re even looking to grow,” Amanda said.

“We wouldn't be able to continue without their help.”

Advice for Other Business Owners

Amanda encourages other business owners to think strategically about where they are and where they want to go.

“If someone is considering partnering with BBSI, my advice would be to assess your goals. Are you looking to grow? Are you confident in managing everything yourself? Because having that support system and knowledge behind you really is invaluable.”

Does the Swanson's Story Sound Familiar?

If your business is on a growth trajectory, but you don’t have the time, resources, or people to keep up, reach out to BBSI. Like Strand Ace Hardware, you can gain a trusted partner who helps lighten the load so you can focus on what matters most: growing your business.

Find a Trusted Partner in BBSI

BBSI is proud to serve Strand Ace Hardware and other businesses just like it across the country. If you find yourself overwhelmed by HR or payroll, or are looking for a consultant who can guide you on your path to growth, our teams are here to help.

Contact Us Today

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