About Discount Tire & Service Centers
Discount Tire & Service Centers has always anchored its business in one mission: keeping vehicles safe and on the road. Whether they’re helping everyday drivers or supporting commercial fleet customers who rely on consistent uptime, the company’s work is built on trust, quality, and speed.
“Our business is all about taking care of customers… and making sure that we get our customers’ vehicles back on the road safe and sound.” - Sergio Andonian, President & CEO
As the business expanded, those demands became more complex. Growth meant more employees, more regulations, more operational layers, and more room for administrative strain.
At the heart of this challenge was fragmentation. Different organizations handled different parts of the operation, from payroll to workers’ compensation to human resources. Each partner had its own processes, timelines, and expectations. Over time, these mismatched systems created friction that slowed down internal operations and pulled leadership away from customer‑facing priorities.
Sergio and his team knew they needed something stronger and more unified; support that matched the excellence they delivered to their own customers. That turning point came through their long‑standing relationship with Acrisure.
A Trusted Advisor Makes the Introduction
Jason Poling Agency Partner, Acrisure
Acrisure has served Discount Tire & Service Centers for more than twenty years, providing commercial insurance and guidance as the company scaled. Because Acrisure specializes in supporting family‑owned and operated businesses, they understood the unique needs of the Andonian family and the importance of maintaining a high‑touch approach.
As Discount Tire & Service Centers continued to grow, Acrisure recognized that the company needed help with more than just insurance. Payroll, benefits, HR, and safety gaps were evident in the company’s operations, making a Professional Employer Organization (PEO) partnership a clear path to improvement.
That’s when Acrisure introduced BBSI, confident that the partnership would support Discount Tire’s expansion with the right combination of expertise, scalability, and hands‑on service that BBSI is known for.
“Acrisure started as a family-owned business, and we serve a lot of companies that are family‑owned and operated.”
Consolidating Support Under One Umbrella
From the start, BBSI made an immediate impact by bringing clarity, consistency, and unified support across multiple business functions. Instead of juggling several external providers, the Andonian family could now work with a single PEO partner that integrated deeply with their operations.
“We were able to bring many of those functions under one umbrella and get smoother transactions within the organization.”
More than just providing services, BBSI’s approach was about helping the Discount Tire team step back, assess the areas most affected by rapid growth, and introduce structure where it mattered most. They supplemented the company’s internal resources with an experienced support team, consisting of a Business Partner, HR Consultant, Payroll Specialist, and Risk & Safety Consultant, ensuring a comprehensive, well‑supported transition.
BBSI's early focus areas included...
Identifying overlooked operational gaps caused by rapid growth
Strengthening HR and payroll processes
Enhancing workers' compensation management
Bringing safety and loss control expertise on-site
“They brought additional resources from personnel and upper management to help us identify and expand on the team we currently have.”
Transforming Safety into a Daily Culture
One of the most meaningful shifts came in the area of safety. While safety had always been important, it wasn’t consistently emphasized in Discount Tire’s daily operations. With BBSI’s support, safety has become a true cultural priority woven into routines, standards, and expectations.
Through hands‑on coaching, improved systems, and clearer processes, BBSI helped reduce injuries and raise awareness. Employees at every level began to understand the role they played in maintaining a safe workplace, from minor hazards to significant risks.
“Maintaining good systems and processes to make sure injuries are very limited… from the smallest things to the largest, it has made quite a difference for our business and our people.”
This shift fostered a safer, more confident workforce and eliminated the operational roadblocks that workplace injuries create.
Acrisure + BBSI High‑Touch Partners for a High‑Touch Client
Acrisure saw BBSI as an ideal complement to the work they had delivered for decades. Both organizations share a commitment to hands‑on service, responsiveness, and relationship‑driven support. As a national PEO with locally-supported solutions, BBSI offered the perfect extension of Acrisure’s service offering.
“BBSI has helped us round out the client to create a total client solution, to serve the Andonian’s well.”
The partnership also gave Acrisure valuable buying power, particularly in benefits, workers’ compensation, and loss control, allowing Discount Tire & Service Centers to access stronger programs than they could on their own.
Together, Acrisure and BBSI delivered:
High‑Touch Service Model
One that's aligned with Discount Tire's culture.
Buying Power & Accessibility
For competitive benefit plans and workers' comp rates.
On-Site Risk Management
With safety and loss-control expertise.
Seamless Client Experience
Across insurance and operational support.
A Partnership With No Ceiling
Today, Discount Tire & Service Centers has a more unified operational structure, a stronger safety culture, and a trusted support system that scales with them. With Acrisure advising their insurance needs and BBSI supporting their HR, payroll, workers’ comp, and safety functions, the company is positioned for confident, sustainable growth.
“With our partnership with BBSI, we believe that there’s no goal that we cannot achieve, and there’s no threshold that we cannot reach.”
Find a Trusted Partner in BBSI
In partnership with Acrisure, BBSI is proud to serve Discount Tire & Service Centers and other businesses just like it across the country. If you find yourself overwhelmed by day-to-day operations or are looking for a consultant who can guide you on your path to growth, our teams are here to help.
Contact Us Today
Loading...